Individuals who specialize in employee benefit programs are advocates for the people they serve. Therefore, it is not surprising that professionals dedicated to serving their customers are sometimes pulled into larger efforts that benefit a broader audience and impact people beyond their immediate clients and customers. When Ken Mensio, Vice President for an Employee Benefit Practice in Houston, Texas, began helping a co-worker on a customer insurance renewal, neither he nor his colleague realized that his efforts would directly impact the wording in a piece of Texas legislation to ensure that claim cost information is available.

Ken's involvement began in 2001 when a co-worker approached him concerning an insurance renewal for a privately held software support company in Houston, Texas. The client company had approximately 500 employees with a medical budget close to $3 million. It was a NASA contractor and had contracts locked in for 3-5 years at fixed costs. Any substantial increase in employee benefit costs would have to be absorbed by the company by passing the increase on to employees, reducing benefits, or reducing staff numbers or individuals covered by the plan.  [Read more]
 

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